After the April 2017 Ottawa Spring Winter rise we were left with a devastating mess in our finished basement. The Renco team showed up on site meeting this messy challenge with professionalism and respect of the property. Plus Renco finished in record time during a busy spring season.
After reviewing waterproofing contractors online and getting several quotes we choose Renco. Owner Terry was very patient and explained the entire process to waterproof the foundation of our historic 90yr old house which had begun to leak in the spring. They stuck to price agreed in written quote and basement has dry and warm ever since.
I'm very satisfied with my choice of Renco to fix the leak in my basement. They had to dig down to the base of foundation with a backhoe but afterward the property was left immaculate, including new sod and river rock along the side.
The work was done promptly, mess was kept to a minimum and we were kept informed of progress. Terry returned calls right away and went out of his way to make sure our job was well completed. A very well-run organization.
Terry and his team, Luc and Blair, were great. I had them repair some cracks in my foundation, replace some bricks and parging. They are hard workers and take pride in their jobs. They also took time to explain to me what they were doing when I checked on their work. Terry came by quite often which was nice to see to make sure everything was up to standards. I would highly recommend Terry and his team and his quote was right on the button and reasonable. Thanks guys you did a great job and I will definitely contact you if I need any more work done in the future.
Spring 2014 had Renco do multiple renovations inside and outside of our older house. We found Terry and his crew, in this case Luc and Blair, to be excellent. Terry pointed out a couple of problems that we hadn't seen during our initial meeting, and this resulted in a smooth, quality reno. Renco started the job when they said they would, they were prompt, courteous, clean, and conscientious of workmanship.
Plus over the last 10 years we have had several renovations with different contractors, and Renco home improvements were the best!
Yes we are enjoying new bathroom. As you know we were initially nervous and skeptical about hiring a contractor to work in the house. We were very pleased with the work done by all involved, particularly with Luke, Blair and Jeff, please pass along our gratitude. We believe they treated our home as though it was their own. Thank you to you as well for addressing any questions or concerns we had throughout the process.
"I hired Renco in 2006 to do a total renovation on my kitchen and insulate some outside walls. I was very pleased with everything. The price quote Terry gave me was medium when compared to other contractors, but the price on the quote was the same price I paid when the job was finished. The crew was excellent, tidy, and were pleasant—I felt comfortable having them in my house. I would hire Renco again."
"Renco has done several jobs at our home—landscaping with the construction of a retaining wall, building a shed, shingling our garage, installing air cleaners and more. The quality of the work was very good—or I wouldn’t have them back. I’m a woodworker myself, so I have a better than average idea of whether a repair has been done properly or not. I especially liked the follow-up service, where they checked in with us periodically to ensure that everything was okay and that no problems had developed.
Their pricing is very comparative; they were fair and the price Terry gave us when he did the job quote was the final price—except when I asked him to do extra work that wasn’t in the original quote.
The job crews were very efficient and cleaned up whatever mess they made as they went along. The work has held up over time and I wouldn’t hesitate to hire them again."
"We hired Terry Fraser to rebuild our laundry room (after he put in some sensor lights and railings on our deck for us) over 10 years ago. We liked his work so much that we later hired him and his team to do a total renovation of our bathroom. His pricing was competitive and the work was very good quality—if there are any issues, he comes back and makes it right.
He gave a time frame for the work and his crew showed up on time and finished the work within the Renco estimate. I was really impressed with how well the workers cleaned up every day—when they were hammering up the concrete for the laundry room, they kept vacuuming up the particles, which really kept the dust down in the rest of our house. Terry and his team did good quality work that has held up well for more than 10 years. We will hire him for our next round of renovations."
"Renco redid my laneway and installed new railings on my front and side porch. Terry Fraser met with me, discussed what would happen, and then gave me a written job quote that was very detailed—the price ended up being the same as his initial quote. The pricing was good, especially given the excellence of the work. The work was well done and feels sturdy.
I live alone and have, in the past, felt nervous with some contractors’ work crews. But the Renco crew were top notch and I felt comfortable having them around my home. They always cleaned up the job site before they left for the night. I would trust Renco with any job my home needs and I expect to hire them again."
"Thank you for all the good work done at our home. We are enjoying the end product and appreciate all your suggestions and the direction given to your workers who, in our opinion, are excellent"
"Renco and Terry Fraser have done work for my mom and me for over 15 years, since he installed a roof at my mother’s house. He did such a good job on her older home that we’ve had him back almost every year (between her house and mine). This last summer, he got rid of the leak that’s been flooding our basement by digging up around our house and waterproofing the below grade walls and improving the drainage.
Renco does quality work and uses quality materials that last—we’ve never had any problems with the jobs they did for us. His crew cleans up after themselves as they go along. I could probably find a cheaper crew, but I doubt the work would be done as well or last as long. I also like that he gives a written estimate at the start of the job—so far the price has never been higher than the quote! I keep hiring Renco because I’m happy with their work; we have two older homes that need a lot of specialized upkeep and they know what to do."