Since 2002, Renco has been building a reputation as Ottawa’s most trusted renovation company. 

Read feedback we have received from customers.

Natalie Gash
Natalie Gash
15:22 26 Jan 24
Renco was extremely professional to deal with. Terry in particular responded to my email inquiry quickly, came out to assess the work. I had the quote by the end of the day, and his very talented and detail oriented team member, Blair repaired all the drywall issues.Renco was tasked with fixing the mistakes another company had made to my basement repair work after some water damage. I couldn’t be happier with the service, speediness and quality of work from Renco.I will recommend them to anyone and I would absolutely like them to do more work in the future at my home.
Tarik Aouad
Tarik Aouad
13:12 29 Oct 23
Terry was extremely responsive, and gave a very good explanation of options and work to be done. I unfortunately forgot the name of the tech that did the crack repair, but they were very friendly, thorough, and explained the how/what/why of each step of the repair.Most important, I was told several times that RenCo 1000% stands by their work, and to not hesitate to reach out if I had any concerns or if anything comes up.RenCo also does home improvement/renovations, and we just might contract them for this too, thanks to our good experience with the crack repair.
Naomi Klassen
Naomi Klassen
17:25 24 Aug 23
Terry is knowledgeable, quick to respond to emails, and charges a fair rate for his work. We have hired his team twice now and would hire them again.
Ben Globerman
Ben Globerman
14:33 05 Aug 23
I’ve worked with Renco twice now, first in late fall when I had a surprise leak and needed a quick interior patch and again in the summer with an exterior follow up. I received a number of quotes but found Terry’s to be the clearest in terms of the required work, with a scaleable job that met my needs. Both times I worked with Terry he and the team were super reliable and communicative. Many of the other foundation quotes I got didn’t provide this level of communication or seemed to care about diagnosing the issue. We had a number of questions about the impacts of the work and all were addressed clearly. No waiting around and the job itself went very smoothly. He also threw in free landscaping which was really appreciated. Thanks again Terry and to your team, we’re super happy with the job!
Laura Hughes
Laura Hughes
18:36 31 May 23
Excellent and timely service at a very fair price.Terry found the crack nobody could find and sent someone to repair it within a week. It was in a tight spot behind my furnace, which required disassembly. He got an HVAC guy out to disassemble and reassemble the ductwork when he was done. Ty, the technician, did a beautiful repair job, and a perfect clean up. It looks way better than it did even before all of this happened. I'm so happy with the service and the rapport with Terry and all his contractors.Recommend 100%.
Gilles Morier
Gilles Morier
13:06 17 May 23
We worked with Renco Home Improvements to repair a small foundation crack in our unfinished basement which had just started leaking and which needed to be repaired from inside the house. The job required removal of drywall and insulating materials in order to access the full length of the crack. Terry, the owner, responded very quickly to our request and scheduled the work very promptly. Ty, the technican, did a great job. He explained the process every step of the way and was very methodical in executing the work. All went very smoothly and once the crack was properly repaired, Ty replaced all insulating materials and drywall and left the whole work area very clean. It was a pleasure to work with Ty and we are very happy with both the process and outcomes. We won’t hesitate to work with Renco again.
John B
John B
01:08 12 May 23
Very happy with the whole service! I had a basement foundation crack repaired quickly effectively and with very polite and capable craftsperson.I Highly recommend, easy to work with and prompt service at a great price. Thanks Reno!
Max L
Max L
23:47 18 Apr 23
Over the course of a basement reno, we discovered two basement walls that were bowing from hydrostatic pressure. We contacted a few companies and Terry was the most responsive from the get go in working with us and an engineer to identify a practical solution that was cost-effective.Terry's crew showed up everyday during the repair process and he was extremely responsive throughout. Dealing with a problem of this type for the first time as homeowners, he was always available to answer our questions and provided clear explanations.
Vanya Meh
Vanya Meh
00:05 05 Dec 22
Terry is very patient. He explained what the procedure was for repairing cracks in the foundation of my home. The quote I was given was accurate and so easy to pay with an e-transfer. The workers that came into my home were professional and explained what they were doing. They worked quietly and cleanly. 100% recommendation of RENCO.
Ken Horne
Ken Horne
18:21 13 Oct 22
Terry is a totally professional and knowledgeable repair specialist. As opposed to other companies that want to up-sell when doing foundation repair, Terry performed a prompt and totally thorough inspection, identifying the specific foundation repair needed, provided loads of information, and answered all our questions. The repair was done promptly and professionally by one of his courteous and knowledgeable technicians. We super recommend Renco for your foundation problems.
Jet Chan
Jet Chan
20:19 19 May 22
I would like to thank Terry for his professionalism in his quick response to do an initial inspection and the valuable advice provided to me. My problem was not as serious as I had initially thought. Terry provided detailed information regarding his assessment of the issue, some repair actions I can do myself, and transparent cost breakdown in-case the issue develops further. I won't hesitate to request his services again in the future and refer him to my friends.
Tunde Aribido
Tunde Aribido
18:55 23 Aug 21
RENCO HOME IMPROVEMENTRenco Home Improvements (Renco) just completed a basement foundation repair work on our company’s Industrial unit where we had a basement flooding problem.Terry was professional in his approach. I gave his company a call and left a message. Terry called me back to make an appointment to view the property. After Inspection, he gave me a quote with an estimated time for completion.Thought there was a slight delay in starting, Renco did a great job within the estimated time frame and on budget and left the property in a clean state.I would happily recommend Renco for consideration by anyone looking to have work done on their foundation.
Vincent Yeung
Vincent Yeung
15:23 23 Aug 21
Terry and his crew repaired my basement crack in 2019 and issued a life-time warranty certification on the job they have done. In 2021, there was an issue around the same area and Terry was able to honor the warranty and repaired the issue. Blair was very friendly and has done a great job to address the issue promptly.
Alessandro Savone
Alessandro Savone
17:23 17 Aug 21
Terry came by for a look at my basement today and was very honest regarding what work needed (or in my case didn’t) need to be done. Didn’t pressure me and answered any questions I had, even gave me some advice on how to handle some minor issues myself. Appreciated his transparency and taking the time to come personally.
Mark Pioro
Mark Pioro
16:00 16 Apr 21
Terry's team quickly and effectively repaired a leaking poured foundation corner by epoxy injection.
Ron Kerr
Ron Kerr
16:39 13 Feb 21
I called Renco for advice on repairing multiple foundation cracks in my basement. I was concerned about structural foundation issues. Terry came to inspect the cracks and provided options for repair.The foundation repair job was done the next week and I have had no issues since. Happy with the service.
Stephen Sterling
Stephen Sterling
22:23 05 Jan 21
Renco just finished repairing some water leaks in my kitchen nook area and crack in my basement foundation. Terry is the face of the company, very friendly, knowledgeable and overall amazing to deal with. His crew was extremely courteous, meticulous and professional. Having lived in my house 13 years with this problem from the start, both the builder and another contractor could not figure out the problem causing the leak. Terry did a quick inspection, found the problem, fixed the area leaking and recommended a wait period to ensure no more water entered. His crew repaired all the interior damaged areas beyond expectations.
Mark Lambert
Mark Lambert
20:40 13 Feb 20
Happy with results. Terry was knowledgeable and explained the entire foundation crack repair process. Renco technicians were professional, tidy and fast. Thanks Renco~Mark
See All Reviews
js_loader

More Reviews From Renco Customers


Leave a Review

Want to share your experience working with Renco? Click the button below to share your thoughts.